Original Minorchine is particularly attentive to the needs and expectations of its customers. We hope that you are always happy with the purchases made on originalminorchine.com, but if you change your mind Here we explain what you can do to return an item:
Returns and refunds
If you are not satisfied with the order, we can arrange a return with DHL courier.
It will be possible to change your Minorchine within 14 days from the date of delivery of the order. You must specify the reasons for your return by writing to firstname.lastname@example.org.
Returns made after the deadline may be accepted only at the discretion of Original Minorchine srl.
The products must be returned intact and unused, in their original packaging, with all accessories and labels in perfect condition.
We will contact you to arrange a courier for the return which will still be at your purchase.
Once we receive the package , we will check its status and approve the required return. Finally, we will proceed to refund the amount paid, excluding shipping costs, by bank transfer or PayPal, according to the payment by you used to purchase the item.
Timing of reimbursement
The refund of the item price for which the return is asked , with exception of shipping fees , it shall be made within 14 days starting from the acceptance of the request of the refund, that is from the check of the integrity of returned product.
If you need further assistance, please contact us.