General Contitions

GENERAL CONDITIONS

Payment methods

PayPal - With PayPal you can safely pay for your purchases at no additional cost and without sharing your information. The PayPal account works as a virtual wallet to link credit cards, debit card, prepaid card and bank accounts. Once connected to your PayPal account, bank accounts and cards can be used for your purchases without the need to enter details and coordinates each time: all you need is your email address and a PayPal password. An automatic encryption system helps to maintain high standards of protection and each transaction is monitored 24 hours a day by PayPal to prevent fraud, phishing e-mails, identity theft and other unpleasant situations. To learn more about PayPal please visit the official website: www.paypal.com

Bank transfer - After confirming your purchase and entering your personal data for billing and shipping, you will receive an email confirmation which will state the bank details for the transfer. Any transfer or bank fees will be charged to the customer. The order will be sent upon receipt of your payment in our bank account, which may take up to 5 working days.

 

Delivery Methods

 Original Minorchine provides a Standard delivery service with TNT currier.

In the event that the service is available, delivery will be made within one working day from the order to all destinations. Delivery times may be delayed in case of public holidays, the carriers do not deliver on days 25/12, 26/12, 01/01 and on weekends.

For orders placed by credit card, one business day should be added to the normal shipping times for administrative checks.

For orders made by bank transfer, delivery times are calculated from the payment confirmation.

 

Destination, prices and timings  

    For orders within Italy, Original Minorchine provides a Standard delivery service with the cost of 6.90 euros, and free delivery for orders above 100 euros within 5 working days of the confirmation.                                                                         

Countries inside the European Union  standard delivery with 15.90 euros, and free delivery for orders over 150 euros, within 8 working days of the confirmation.

Countries outside the European Union and Switzerland, Standard delivery with 30.00 euros, and free delivery for orders over 200 euros.

The times shown are from the order confirmation.

Products will be delivered within 30 days anyway under the terms of law.

For orders which payment method is Bank transfer, shipping times will be calculated from the payment confirmation.

 

Delays in delivery

Delivery times may be delayed in the case of:

- Public holidays: carriers do not deliver during the weekends of January 01, April 25, May 01, August 15, December 08, December 25, December 26 and on weekends (Saturday and Sunday).

- Bad weather.

- Courier strikes.

Deliveries to Sardinia, Sicily, Islands and disadvantaged areas may require longer delivery times.

Products will be delivered within 30 working days, in any case, under the terms of law. 

 

Returns and refunds

If you are not satisfied with the order, we can arrange a return with TNT courier.

It will be possible to change your Minorchine within 14 days from the date of delivery of the order. You must specify the reasons for your return by writing to info@minorchine.com.

Returns made after the deadline may be accepted only at the discretion of Original Minorchine - Kiray srl.

The products must be returned intact and unused, in their original packaging, with all accessories and labels in perfect condition.

We will contact you to arrange a courier for the return which will still be at your purchase.

Once we receive the package , we will check its status and approve the required return. Finally, we will proceed to refund the amount paid, excluding shipping costs, by bank transfer or PayPal, according to the payment by you used to purchase the item.

Timing of reimbursement

The refund of the item price for which the return  is asked , with exception of shipping fees , it shall be made within 14 days starting from the acceptance of the request of the refund, that is from the check of the integrity of returned product.

If you need further assistance, please contact us.

 

Warnings and important information about the Minorcan

The skins and the Original Minorchine fabrics are quality products but as all the materials need care and attention:

Glitter Minorchine are among our most delicate footwear. You should therefore take special care in cleaning and use. Do not expose them to water to avoid glitter loss or the deformation of the inner lining leather. It l possible the loss of some glitter during the fit, especially if exposed to unsuitable environments where sand and soil. Do not rub the surface.

Such as glitter, fabric Minorhine are lined in leather, and should'nt be exposed to water to prevent bleach and losing their shape. They are not shoes designed for intensive everyday fit.

For advice on maintenance and cleaning of footwear consult our blog where we will experience for you the precautions to be taken.

Despite the photos of the site in a more real can reflect the color of the shoe, there may be small changes to the calibration of the display screens.

 If the product description is not clear enough, or you need more details, please contact us at info@minorchine.com. We will try to accommodate your requests.